Find answers to common questions about our jewelry, ordering process, shipping, and returns. We’re here to make your shopping experience smooth and enjoyable. For additional help, feel free to contact us anytime.
Our pieces are crafted with high-quality materials, including sterling silver, gold, and gemstones. Detailed information is available on each product page.
Use our online ring size guide to find the perfect fit from the comfort of your home.
Yes, many of our items are eligible for engraving. Please check the product page or reach out for more details.
To keep your jewelry looking its best, avoid exposure to water, chemicals, and extreme temperatures. Store in a jewelry box or soft pouch.
Yes, we offer complimentary gift wrapping for special occasions. You can select this option at checkout.
We accept major credit cards, PayPal, and other secure payment options. Check the checkout page for the latest methods available.
Orders are typically processed within 2-3 business days. You’ll receive a confirmation email with tracking details once it ships.
Once your order ships, you’ll receive an email with tracking information to follow your package’s progress.
We accept returns within 30 days of purchase, as long as items are unused and in original packaging. See our Returns Policy page for full details.
Currently, we only ship within Canada. We hope to expand our shipping options in the future.
Orders can be modified or canceled within a short window after purchase. Contact us promptly if you need to make changes.
Yes, we offer a warranty on our products. Warranty details vary by item and can be found on each product page.