Last Updated: 12/13/2024

At Infinity Jewelry (https://infinityjewelry.ca), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By using our website, you agree to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address.
• Order Information: Billing and shipping addresses, payment details, and order history.
• Account Information: If you create an account, we collect your username and password.
• Communications: Any messages or inquiries you send to us via email or other communication methods.
• Usage Information: We collect data on how you interact with our website, such as IP address, browser type, and page views. This information helps us improve our website and provide a better user experience.

We may use cookies or similar technologies to gather usage information, which allows us to remember your preferences and provide personalized features. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To fulfill and ship your orders, process payments, and provide customer support.
• Account Management: If you have an account, we use your information to manage it and keep it secure.
• Communication: To respond to your inquiries, send order confirmations, and provide updates on your purchases.
• Marketing: To send you promotional content, offers, and news about our products, only if you have opted-in to receive these communications. You may unsubscribe at any time.
• Website Improvement: To analyze usage patterns, optimize our website, and improve our services based on user preferences and interactions.
• Compliance and Legal Obligations: To comply with applicable laws, protect our rights, and prevent fraudulent or illegal activity.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with third-party providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer service. These providers are obligated to handle your information securely and only for purposes specified by us.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, government request, or legal process, or to protect the rights, safety, or property of Infinity Jewelry, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner, who will continue to honor this Privacy Policy.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include secure servers, encryption, and regular security reviews. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You may request access to the personal information we hold about you and ask for corrections if it is inaccurate or incomplete.
• Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.
• Opt-Out: You may choose not to receive marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Delete Data: In certain cases, you may request that we delete your personal information, subject to legal or contractual obligations we may have.

To exercise these rights, please contact us at [email protected] or call +1 647-325-9694. We will respond to your request within a reasonable timeframe, subject to verification of your identity.

6. Third-Party Links

Our website may contain links to third-party websites, which are governed by their own privacy policies. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

7. Children’s Privacy

Infinity Jewelry does not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us so we can take appropriate action.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about our privacy practices. Any changes will be posted on this page with the “Last Updated” date above.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +1 647-325-9694

Thank you for trusting Infinity Jewelry with your personal information. We are committed to safeguarding your privacy and providing a secure shopping experience.